Privacy Policy

We collect information you provide directly and information gathered automatically as you use our website:

• Details you give us — name, phone number, email address, and delivery address when you place an order, request a quote, subscribe to our list, or contact us.
• Order information — the products you buy, order value, and any project details you share with our team.
• Usage data — pages viewed, products browsed, device and browser type, and approximate location, collected through cookies and similar technologies.

We use the information we collect to:

• Process, fulfil, and deliver your orders.
• Respond to enquiries, quotes, and project consultations.
• Send order updates and, where you have opted in, news about new arrivals and private previews.
• Improve our products, website, and overall customer experience.
• Prevent fraud and meet our legal obligations.

We do not sell your personal information. We share it only with trusted partners who help us operate our business — such as delivery and courier services, payment providers, and hosting providers — and only to the extent needed to provide their service. We may also disclose information where required by law or to protect our rights.

Our website uses cookies to keep your shopping cart working, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings, though some features of the site may not function correctly without them.

We keep your personal information only for as long as needed to fulfil the purposes described in this policy or as required by law. We apply reasonable technical and organisational safeguards to protect your data, but no method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from marketing messages at any time using the link in our emails or by contacting us. We will respond to reasonable requests in line with applicable law.

Questions about this policy or your data? Email us at materialhub66@gmail.com or call 01330-337152. You can also visit us at Level 1, 82, HM Tower, Dampara, Chittagong.